1. What is a virtual office?

   A Virtual Office provides phone and fax numbers and an address for you to use. Communications are forwarded on to your real address and phone number

2. Is FreeVO really free?

   FreeVO provide free numbers, free services and free addresses. Postage and a small handling charge is payable for forwarding post

3. How does a virtual office work?

   Once you have registered, you can select a "virtual" address and numbers. Once this has been selected, you can decide where to forward on to

4. Is FreeVO a free trial?

   No, it is a free service!

5. How many numbers can I have

   Each account can have up to 2 free numbers

6. How many post forwards can I have?

   Each account can have up to 2 free post forwards

7. Do I have to pay for anything?

   Although the address is free, you will need to pay postage and a small handling charge to have the mail forwarded to you

8. How often do you forward my post?

   Whenever you request post to be sent, we will send it on

9. Will we be able to keep providing this service?

   We have taken time to research our products and services to ensure they are legally complient and sustainable

10. Tell me about the FreeVO team and infrastructure

    Our systems are installed in highly secure and robust UK datacentres and backed by a strong technical team

11. What if I need more numbers or addresses?

    Our partner services can provide advanced and bespoke solutions, just give us a call if you need more information

12. How frequently do I need to use my numbers?

    In order to keep hold of your number, you should ensure it is called at least once a month. A number may be reclaimed if it has not been used for 3 months

13. How long will you keep my post for?

    Post can be kept up to 2 weeks

14. Will you notify me when I have post to forward?

    Yes, we will send you an email to advise you of any post. You can also see your log online

15. How can FreeVO provide all of this for free?

    We have an excellent, well designed system which enables us to provide the best possible value to our client

Want to ask a question? simply email faq@freevo.co.uk